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Terms & Conditions



Acceptance of terms

These terms and conditions govern all supply of goods and services ("products") by Campfire Pantry Ltd to you, the purchaser of goods and services from us, including your use of the website at campfirepantry.co.nz
They are effective from 02/11/2026

We reserve the right to change these terms of trade by notice to you.
Notice may be given by posting the revised terms and conditions on our website.

Purchases from our online shop may only be made by persons who are acquiring goods or services for their own use or consumption, and you must not acquire goods from us via the website for resupply (whether in trade or otherwise).
For wholesale, please contact: belinda@campfirepantry.co.nz

If you are purchasing on behalf of another entity such as a company you warrant you have the authorisation to agree to these terms and conditions on behalf of the entity.

Availability and supply

All orders are subject to the availability of those products or services. If for any reason a Product is not available, we will endeavour to notify the non-availability on our online shop.

Delivery and delivery charges

Prices for goods and services stated on our website are exclusive of any applicable delivery charges.

We only deliver to New Zealand street addresses. The cost of delivery is as stated on our website and a total delivery cost will be provided in the order summary in your online shopping basket.

We will use all reasonable endeavours to ensure that orders for tangible goods will be dispatched promptly after an order has been placed.

Pricing

All prices are in New Zealand Dollars and are exclusive of delivery charges. All prices are correct when published. We reserve the right to alter prices at any time.

An invoice will be emailed to you at the email address you supply when you place your order. You are responsible for ensuring that your contact details are correct.

Payment options

We accept the following credit cards:

Visa, MasterCard and American Express

Credit Card Security

Card payments are securely processed by Stripe and are subject to Stripe's terms and conditions, available at https://stripe.com/nz/legal.

Shipping and delivery

Campfire Pantry Limited delivers throughout New Zealand.

Orders are normally sent by courier, with shipping costs calculated and displayed at checkout before payment.
We aim to pack and dispatch orders as promptly as possible. Delivery times may vary depending on your location and courier services.

For local customers, collection or personal delivery may be arranged by prior agreement.
Please contact us at belinda@campfirepantry.co.nz to discuss this option


Returns

Due to the nature of our food products, we do not accept returns for change of mind.
If your order arrives damaged, faulty or incorrect, please contact us at belinda@campfirepantry.co.nz with your order details and photographs where possible.
We will work with you to arrange an appropriate refund, replacement or other remedy in accordance with the New Zealand Consumer Guarantees Act 1993.
Nothing in this policy affects your rights under New Zealand Consumer Law.


Liability Limitation

Campfire Pantry Limited takes reasonable care to ensure that product information on our website is accurate and up to date.
To the extent permitted by New Zealand law, we are not responsible for the losses arising from circumstances beyond our reasonable control.

Nothing in these terms and conditions limits or excludes your rights under the Consumer Guarantees Act 1993 or any other applicable New Zealand consumer protection legislation.

Applicable law and jurisdiction

These Terms and Conditions are governed by the laws of New Zealand.

Any disputes arising from the use of our website or the purchase of our products will be subject to the jurisdiction of the New Zealand courts.

Nothing in these terms affect your rights under applicable New Zealand consumer protection laws.

Privacy policy and Confidentiality

Campfire Pantry Limited respects your privacy and takes reasonable steps to protect your personal information.

When you place an order, we collect information such as your name, email address, phone number and delivery address.
This information is used to process payments, fulfil orders, arrange deliveries and contact you about your purchase.

We may share necessary information with trusted service providers, including payment processers and courier companies, to complete your order.

We will only send promotional emails if you have agreed to receive them. You can unsubscribe at any time.

Our website may use cookies to help it function correctly and improve your browsing experience.

We do not sell your personal information. We may disclose information where required by law.

You can request access to, or correction of, your personal information by contacting belinda@campfirepantry.co.nz

We handle personal information in accordance with the New Zealand Privacy Act 2020.

General Conditions

Campfire Pantry Limited may update these Terms and Conditions from time to time. Any changes will be published on our website www.campfirepantry.co.nz and will apply to orders placed after the changes take effect.

If we do not enforce a particular term at any time, this does not mean we give up our right to enforce it later.

If any part of these Terms and Conditions is found to be invalid or unenforceable, the remaining terms will continue to apply.

We may contact you using the email address you provided when placing an order.

 

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